Tag Archives: service request

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Preventive Maintenance is Customer Service

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Service

Preventive Maintenance is customer service!  In fact, we should include preventive maintenance in our apartment presentation.  We can explain the benefits of this feature.  Unit inspections are often viewed by residents as an intrusion into the privacy of their home.  Properly introduced and explained, the required inspections can be appreciated as a customer service.   feature […]

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Have You Tested Your Detector Today?

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An inoperable smoke detector is  one of the most frustrating and dangerous findings on any type of inspection.  This violation carries the most severe penalty scoring.  With Agency and Municipal inspections same day repairs are mandated. Both residents and maintenance must acknowledge the importance of this device.  It must be operational at all times.  The […]