About the Author

Welcome to Property Management Minutes.  Visiting this page tells me you have a passion for property management!  I love having the opportunity to share some thoughts and ideas that can add to the success and performance of your community.  And maybe a little breathing space to your life.  Our weekly schedule is hectic and busy, so maybe a little advice and coaching saves you a few minutes along the way.

I’m Lori Hammond.  Property Management is in my blood.  Not by design, I studied elementary education.  But the School of Life has given me a world of experiences in Property Management.  Over the years, I’ve had the opportunity to work with many of our industry leaders.   My experiences include both affordable and conventional properties as well as several management companies.  The adventure has been focused with locations in Michigan.  Texas is home now, so my Midwest background is adjusting to this southern climate.  The content for blog posts continues, as we all know, with property management no two days are the same.

Property Management is an industry that sneaks into your life.  While there are a few colleges and universities offering courses and majors, most of us found our way into property management by a simple employment posting or walking into a leasing office when we lived at an apartment community.

I started this adventure thirty plus years ago, and I’ve never looked back.


I love the creative aspects of property management.  Marketing, advertising, social activities; creating themes and building brands.

Managing A Business

There is an analytical aspect to our business.  Understanding the relationship between the revenue generated by our rental income and the impact of our expenses to manage the property.  Resulting in the holy grail of Net Operating Income.

Customer Service

Customer Service is key.  We provide homes, shelter for people.  Home is where the heart is.  Helping people make a decision for themselves and their family is a priveledge and a honor.  It is always rewarding.

Construction and Project Management

Managing the real estate involves repairs, remodeling and renovation. There is a constant flow of maintenance to complete repairs for our current residents.  Move outs create turnover preparation.  New products, featuring amenities and monitoring other new construction for ideas brings fresh ideas to the weekly schedule.

I love sharing ideas for marketing tips, resident retention and maintenance hacks on my pinterest and facebook pages, so take a minute to check them out and follow me..

I love the challenges I’ve experienced working in this industry.  Offering a few thoughts to encourage and support others in our industry is an opportunity to give back to an industry that has given me a lifetime of rewards.

Join me in the adventure, subscribe to the Property Management Minutes Newsletter and you’ll get a link when there’s something new for you.

Please note: I reserve the right to delete comments that are offensive or off-topic.

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