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• Category: Affordable Housing
  • Networking With Gratitude
  • Spring Forward, Preventive Maintenance With Smoke Detectors
  • Outreach Marketing for Seniors Has Changed
  • Rent is Due! Due on the 1st, or Late on the 5th?
  • Four Tips To Continue Referrals From Valued Residents
  • Unlocking the Mystery of Maintenance Expenses
  • Property Performance Progress; Analyze and Adjust
  • You Signed A Lease; It’s A Contract.
  • Creating A Personalized Approach to Affordable Leasing
  • Do You Have the Courage to Lead Your Team With Learning?
  • Three Tips for Preparing Your Community For An Emergency
  • Could A Thank You Every Day, Keep The Move Outs Away?
  • A Mid Year Report Card, Is Your Property Achieving Its Goals?
  • I’m too Hot! I’m too Cold…Is Anyone Just Right?
• Category: Customer Service
  • Every Job Description Includes Marketing
  • Benefits of Weekend Leasing Hours
  • The Role of Social Recognition in Employee Retention
  • Winning with a Team Meeting Agenda
  • Preventive Maintenance is Customer Service
  • Three Keys To Unlock A Move Out Notice
  • Create Relationships With Neighbors Builds Value
  • Try This Question For Hiring New Leasing Staff
  • From Filth to Feature, The Hidden Value of an Air Filter
  • Keys To An Effective Team Meeting
  • Adding Up The Financial Benefit of Reducing Moveouts
  • A Passing Comment Can Create Referrals
  • An Experienced Team Adds Value To Your Community
  • Eight Ideas To Implement Support Team Recognition
  • Service Request Callbacks, Resident Feedback Please!
  • Value Is The Secret Ingredient With For Lease Renewals
  • ‘Tis The Season, To Lease An Apartment
  • Three Keys to Improve Follow Up
  • Show Me The Money, Effective Rent Collection
  • Preventive Maintenance, Taking The Time Saves Time
  • The Value of a Move In Concession
  • Savvy Shopper, Knowing Your Competition
  • Customer Service Begins At Home, Acknowledging Our Internal Customers
  • The “A” Game, Performing At Your Best
  • The Key to Satisfactory Results, Inspect What You Expect
  • Executing and Recording The Move In Inspection
  • Oh, The Places You’ll Go! The Opportunities in Property Management
  • Opportunity Is Calling
  • “We Don’t Have Any…But,” Keeping A Leasing Call Positive
  • New Years Resolutions, Goals for the Property.
  • Show And Tell, Making An Apartment Tour Memorable
  • An Ounce of Fire Prevention
  • “Just Because,” Explanations Don’t Replace Exceptional Service
  • Its Not Slow if the Completion Date is a Secret, Communicating Expectations
• Category: Goal Setting
  • Three Keys to Unlock The Marketing Plan
  • Celebrating Team Recognition
  • Things I Learned and Loved in 2021
  • Merry Christmas to All!
  • Increase Interest In Your Community
  • Add A Newsletter To The Communication Toolbox
  • Increase Resident Referrals
  • Don’t Underestimate The Value Of A Leasing Appointment
  • Understanding The Lawn Maintenance Contract
  • Benefits From A Leasing Concession
  • Asking “Is Your Move In Date Flexible?”
  • Pricing That’s Just Right For You
  • “Spring Forward” Is a Preventive Maintenance Reminder
  • The Value of Resident Appreciation in a Social Distance Environment
  • The Importance of Time Management for the Maintenance Team
  • Adding Employee Experience to Your Features
  • My Recommendation For Your New Home
  • Keys to Unlocking Apartment Value
  • Put A Virtual Apartment Tour In The Leasing Toolkit
  • Adding Action to the Product, Price, People, Promotion Analysis
  • Creating A Personal Endorsement of Your Community
  • Welcome To The Marketing Team!
  • Gains From Giving to Local Agencies
  • Creating 2020 Vision For Your Community
  • Welcoming the Independent Senior Citizen
  • Time for a Team Meeting Celebration
  • Twas The Week Before Christmas
  • Just Grounds…Just the First Impression
  • Adding Up Late Rent Losses
  • Maintenance On The Clock, Finding Minutes Adds Hours
  • Avoiding the Training Trip Hazard, “Call If You Have Any Questions”
  • How to Use Supply and Demand to Create Urgency!
  • Celebrate Lease Renewals
  • Starting the Day With Resident Appreciation
  • Let’s Schedule A Time For You…Putting Leasing Appointments On The Calendar
  • Solving The Occupancy Equation, Affecting Vacancy With Leasing Prospects And Closing Ratios
  • Scheduling Craigs List
  • Finding The Lost Prospects, Increasing Occupancy
  • Weekend Hours in a Leasing Center
  • Learning From Rejection
  • Marketing by the Numbers
  • “Call If You Have Any Questions,” Not A Foundation For Employee Development
  • Follow Up Calls and Appointments, A Second Chance for a Lease Commitment
  • Back To School, A Lifetime Commitment to Learning
  • Increasing Revenue On An Affordable Property
  • Why I am Thankful..
  • Budget For The Future
  • For The Record, Noting Capital Improvements On The Annual Inspection
• Category: Leasing
  • Update Team Meeting Agenda With Recaps
  • Apartment Accessories Make Lasting Impressions
  • Increase Occupancy With Word of Mouth Referrals
  • Making the Most of Facebook Marketplace Advertising
  • Adding Up the Impact of Rent Concessions
  • There’s More to Life Than Bingo, A Lifestyle Choice for Seniors
  • Seven Steps To Increase Occupancy With Resident Retention
  • The Silent Treatment, Overcoming The Just Looking Response
  • Discovering Cupholders is the Key to Create Features
  • Community Contacts Create Outreach Opportunities
  • Leasing With Confidence, Every Prospect Is A Future Resident
  • The First Impression
  • Planting Outreach Seeds for a Crop of General Referrals
  • Outreach Marketing..Tell One Person
  • Affordable Anguish, Agency Requirements
  • Driving By, Determining the True Source of Your Traffic
  • You’ve Got Mail, An Email Lead Is Waiting
  • Lights, Camera, Action, Monitoring Internet Ads
  • Leasing Script Please, Award Winning Results!
  • Make The Appointment So You Can Make the Sale
  • National BINGO Month! A Theme For Daily Tasks.
• Category: Maintenance
  • Lights Out! An Easy Tip To Monitor Exterior Lighting
  • The Secret To Saving On Maintenance Supplies
  • Three Cheers For Maintenance!
  • If Maintenance Can’t Find The Problem, Service isn’t Complete
  • Have You Tested Your Detector Today?
• Category: Marketing
  • Three Benefits of an Open House
  • Starting With Your Calendar Will Improve The Results Of Your Marketing Plan
• Category: Move in
• Category: Rent collection
• Category: Retention
• Category: team meeting
• Category: team recogniton
• Category: Training
  • Onboard Experience For A New Employee
  • Talk Up Training

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