Welcoming the Independent Senior Citizen

Part 2 in the BINGO for Seniors Series

Independent Senior

Independent is one of many characteristics included in the description of the current population fitting the definition of Senior Citizen.  I started my career in multi-family housing at a location developed for seniors.  The lifestyle experienced by seniors today is strikingly different than the people who lived in my communities. Second in the BINGO series, […]

Property Performance Progress; Analyze and Adjust

Is your property ready for a mid-year report card?  With the end of June, just days past, take this opportunity to review your property’s achievement or progress toward its goals. is occupancy meeting or beating projected results? how do the year to date expenses compare to the budget?  How do they compare to the expense […]

Time for a Team Meeting Celebration

A fun theme for a team meeting to kick off the New Year is “The Team Toast.”  So, with the New Year’s Celebration fresh in our thoughts, having a theme with party hats and champagne flutes can make the first meeting of the year memorable. A toast, as used at weddings and celebrations is a […]

Twas The Week Before Christmas

Twas the week before Christmas, across all the land, Not a creature was stirring, a quiet day was planned. The banners were hung across the property with care, In hopes the prospects would find their way there. The team was gathered, it was team meeting time Work orders, turnovers, “Let’s fix the sign!” The Manager […]

Keys To An Effective Team Meeting

Team meeting

Do you have a team meeting to start your week? Share the leasing goals for the week. Report results from the prior week. Ask for input on supplies to be ordered. Knowledge Creates Ownership Including your team in these discussions creates the opportunity for ownership in your property and its operations. All too often, the […]

Adding Up The Financial Benefit of Reducing Moveouts

The related costs of apartment turnover are often included in discussions of the impact of move outs on an apartment community. Rent loss due to days vacant. Marketing expense to advertise for potential residents. Time and expense to screen and process potential residents. In addition there are the obvious related expenses: Maintenance labor Miscellaneous prep […]

Just Grounds…Just the First Impression

Curb appeal

  Coveted by property managers far and wide is an individual with the knowledge and skill to plan, execute and care for grounds. The appearance of the grounds is the first impression. Hiring or discovering someone on your management team is blessed with a green thumb, strong knowledge of grounds, is truly a treasure. Most […]

Adding Up Late Rent Losses

How is an apartment community affected by late rent? Unpaid rent obviously affects a property’s financial performance. It’s lost or at least delayed revenue. Expenses related to unpaid rent start with filing fees, court costs and attorneys.  However, the impact on the property greatly exceeds these financial costs. The amount of time dedicated each month by […]

Eight Ideas To Implement Support Team Recognition

Failure to recognize the contribution of team members is one of the reasons that employees quit.  All too often, the preparation teams at our properties aren’t recognized for their efforts. We couldn’t function without the housekeeping, maintenance and grounds crew.  They clean the common areas, care for the grounds and prepare apartment homes for new […]