Learning something new does not require enrolling in a certificate or a four-year degree program. Opportunities To Learn It can be a simple as: -Learning a new app for a phone or mobile device. Too often, we download a tool someone has recommended, but we don’t try to use it. A quick check of […]
Emergency Contact List Keeping the Emergency Contact List updated is the first step for a property’s emergency plan. This includes a reminder to contact alarm companies or other support service providers with changes in telephone numbers or staffing. This should be included on the team meeting agenda. When an alarm company is unable to […]
How often are residents thanked for the choice to live at our community? Demonstrating resident appreciation in the smallest ways, can have surprising and rewarding returns. Most choices for housing involve long-term commitments, buying a house or a condo, requires a mortgage. Individuals who rent can make a change in an instant. Granted breaking a […]
With the end of June, take this opportunity to review your property’s achievement or progress toward its goals. Explaining goals during team meetings gives each team member ownership and understanding of these objectives. Converting each objective into SMART goals gives a value every team member can measure. What occupancy is needed to produce the budgeted […]
Maintenance teams will always treat a call of no heat, and possibly no a/c (depending on the climate) as a high priority or an emergency. There’s nothing more frustrating than arriving prepared to remedy the problem; only to find the system is fully functional. However, since the resident finds the interior temperature of their apartment […]