Understanding The Lawn Maintenance Contract

Lawn Maintenance is one of the most important seasonal contracts. As the weather conditions improve, we can sense leasing season is about to begin.  Two items bring prospects to our leasing center.  They are our leasing skills, and the appearance of the community.  Our curb appeal, is the first impression we offer our prospects. Our […]

Benefits of Weekend Leasing Hours

Hello Saturday words on white marble background

There are many benefits to weekend hours in the leasing center. Property management is a customer service industry.  We provide, service and maintain homes for our residents. While we do have prospects that visit the leasing center on weekdays, its generally on the way to or from, squeezed in during the lunch hour or doctors […]

Benefits From A Leasing Concession

sticker with the inscription Benefits hangs with a clothespin on a rope on a blue background

There are benefits for an apartment community with a leasing concession. First, ads offering dollars off attract more attention.  This is an opportunity that we can maximize.  Our adds include the information for the dollars saved, but we miss the opportunity to maximize this value. Instead of simply stating $200 off the rent.  If we […]

Apartment Accessories Make Lasting Impressions

Sink and personal hygiene accessories in bathroom

Adding apartment accessories can be the pop of color to make a model tour memorable. The apartment tour is our presentation of our product. Every available apartment is a potential home to tour with our prospect. When our prospect wants a tour of future homes, we can provide a tour of either furnished or unfurnished […]

Asking “Is Your Move In Date Flexible?”

Asking “Is your move in date flexible?“, can be the perfect response when a prospect indicates they have no immediate  relocation plans. Leasing professional are occasionally frustrated by the prospect that’s looking for an apartment today, but no plans to move? Consider, that there may be more to the story. I’ve been a member of […]

Increase Occupancy With Word of Mouth Referrals

Delivery Man, Courier

We can increase the occupancy at our apartment community simply with the conversations we have with local businesses. We can create word of mouth referrals.  Referrals are consistently the highest contributor identified as the source of visiting traffic at an apartment community. The days of depending on advertisements to be your leading source of prospect […]

The Role of Social Recognition in Employee Retention

Social Recognition is defined as an “employee reward and recognition methodology.” An effective Social Recognition program doesn’t happen without planning.  Employee rewards start with showing appreciation for the efforts to contribute to the team.  But there’s so much more to offer constructive recognition to employees that might not receive the recognition they deserve. Failure to […]

Pricing That’s Just Right For You

Does your property offer “Just Right” pricing? If its an affordable property, it probably does.  This unique perspective is often overlooked. Leasing presentations for affordable housing usually focus on regulations and the administration of the policies in the agency program. Instead we can place the focus on the applicant, offering personalized service.  Not unlike a sales person […]

“Spring Forward” Is a Preventive Maintenance Reminder

spring forward

The phrase, Spring Forward is a schedule reminder for Preventive Maintenance. The change to Daylight Savings Time is a calendar point when  residential home owners are encouraged to check the smoke detectors in their homes. Apartment residents can benefit by being encouraged to do the same. Time and time again, fires are reported with fatalities. […]