Turnover Totals, The Financial Benefit of Reducing Moveouts

The related costs of apartment turnover are often included in discussions of the impact of move outs on an apartment community. Rent loss due to days vacant. Marketing expense to advertise for potential residents. Time and expense to screen and process potential residents. In addition there are the obvious related expenses: Maintenance labor Miscellaneous prep […]

You’ll <3 Living Here! Endorsing Your Property.


Is the leasing team prepared to respond to an inquiry, “Why should I move here?”  Anything less than an immediate endorsement tells the prospect the leasing team is not sold on their product. Personal Endorsement How can the leasing team demonstrate their enthusiasm for their property? “We have such a great, convenient location!  I love […]

Scheduling Craigs List

craigsl list

Craigs List continues to provide a strong source of prospective residents for apartment homes in many markets. The amount of quality traffic is directly related to the quality and quantity of Craigs List ads posted each day by the leasing team. Users of Craigs Lists or other Internet Service Providers will focus on the most […]

Starting the Day With Resident Appreciation

Breakfast On The Go

Dedicated to a freezing cold below zero Michigan Morning on February 2…a few years ago…..with Katie Bolger Vondra and her team.  The only thing better than Property Management Minutes, are Property Management Memories. Breakfast On The Go is a quick and easy resident appreciation event. . Organizing the leasing and maintenance team at the property […]

Weekend Hours in a Leasing Center

Weekend hours

Is your leasing center open on Saturday, possibly even Sunday? Many are open on the weekend.  It’s a great opportunity for future residents to have time to explore and investigate possible options for their new homes. Usually weekday leasing appointments are crunched between transportation pick ups, lunch hours and errands.  This limits the time available, putting […]

Toast the New Year, Celebrate the Team Meeting

Toast the New Year

The “Toast” is an event.  It is a public gesture of celebration.  The audience voices their support of the praise with the clinking of glasses, and a hearty, “hear, hear!” Celebration Meeting Theme We can use “The Toast” as a theme for a  team meeting at the beginning of the year.  This creates a holiday […]

The “A” Game, Performing At Your Best

A game

You’re ready to start your day. Fitness is complete. Heathy breakfast-check! Now you’re headed to work, will the next eight, nine or even ten hours be achieving results or waiting for the clock to hit 5 or 6 pm? What do you plan to accomplish? Will you tour a household through a potential new home? […]